Privacy Policy

Personal Information

• Name, email address, and phone number when making bookings
• Hotel accommodation details for pickup services
• Payment information (processed securely through third-party providers)
• Special requests and dietary requirements
• Communication preferences

Automatically Collected Information

• IP address and browser information
• Website usage patterns and preferences
• Device information and operating system
• Location data (with your permission)

We use your personal information to:

• Process Bookings: Confirm reservations and arrange tour services
• Customer Service: Respond to inquiries and provide support
• Service Delivery: Coordinate hotel pickups and tour logistics
• Communication: Send booking confirmations and important updates
• Improvement: Enhance our services based on customer feedback
• Marketing: Send promotional offers (with your consent)
• Legal Compliance: Meet regulatory and safety requirements

We may share your information with:

• Service Partners: Tour operators, transportation providers, and hotels
• Payment Processors: Secure payment gateway providers
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

We protect your information through:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal data by authorized personnel only
• Regular security audits and monitoring
• Secure payment processing through PCI-compliant providers

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

We use cookies to enhance your experience. See our Cookie Policy for detailed information about:

• Types of cookies we use
• How to manage cookie preferences
• Third-party tracking technologies

For privacy-related questions or concerns: